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Browse Directory> Infrastructure and Systems Management> Systems Management> IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) >Save this search 1 - 25 of 204   |   <<   <   1 2 3 4 5  of 9    >   >>  ALL RESULTS   SOFTWARE   SERVICES AND RESELLERS   HARDWARE   RESEARCH  newScale Solutions Overview - newScale FrontOffice Suite™ by: newScale. Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation.  May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Consulting Methodologies -- IT Infrastructure by Info-Tech Research  July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT Accelerating BSM Adoption by Netuitive, Inc.  May 2008 - (Free Research) Netuitive’s solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Redefining the Performance Management Process by Netuitive, Inc.  May 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv by Netuitive, Inc.  May 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Taking the Guesswork out of ITIL by Netuitive, Inc.  May 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Value-Added Services: Pushing Beyond the Box by Kaseya  July 2008 - (Free Research) Greg Schulz, Founder and a Senior Analyst for the StorageIO Group, discusses Storage Services and Managed Services and how both can contribute to the bottom line for channel companies. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST Opalis Announces New Release, OEM Partnership with CA by Opalis Software, Inc.  June 2008 - (Free Research) This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER IT Process Automation - Increase IT Effectiveness and Efficiency by Opalis Software, Inc.  June 2008 - (Free Research) This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc.  June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.  June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER The IT Service Management Self-Assessment Tool - Unlock the Value of Service Management by IBM Software Group  August 2008 - (Free Research) Take the assessment and rate processes grouped for your convenience (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Ovum IT Service Management Vendor Report Card 2006 by IBM Software Group  August 2008 - (Free Research) This report card evaluates how well each major vendor's ITSM strategy and mid-to-long term strategic roadmap aligns with emerging customer requirements and addresses emerging demands for ITSM links to application lifecycle management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER SingTel IP VPN Manufacturing Industry by Singapore Telecommunications Ltd  May 2008 - (Free Research) IP VPN technology is a viable solution for manufacturing companies seeking to weave their operations into the rapidly changing industry. It has unleashed a new era of IT infrastructure and this white paper provides the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Going Serverless at the Branch Office: Using WAN Optimization to Solve the Server Consolidation Challenge by Expand Networks  June 2008 - (Free Research) The Expand Accelerator is a standards-based, tightly integrated, multi-service platform that delivers a complete application acceleration solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42  June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY Video White Paper: Xeon® is Changing Virtual Data Centers by Intel Corporation.  July 2008 - (Free Research) This webcast discusses the data center benefits Intel IT is deriving from the Intel Xeon processor 7300 series. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST Achieve Greater Efficiency in Asset Management by Managing All Your Asset Types on a Single Platform by IBM Software Group  June 2008 - (Free Research) In this white paper learn about asset management solutions with a comprehensive view of all asset types, including production, facilities, transportation and IT. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Make ITIL Actionable with Comprehensive IBM Service Management Solutions by IBM Software Group  June 2008 - (Free Research) Read this white paper to learn how your organization can leverage ITIL best practices and better develop visibility to make better decisions based on accurate, comprehensive and timely data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER ITIL v3 and the Evolution of Service Management by IBM Software Group  January 2008 - (Free Research) This webcast provides insights into each framework; a customer perspective on their approach to leveraging ITIL; and IBM's approach to service management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST ITIL v3 Core Practice Book 2: Service Design Expert Podcast by SearchCIO.com  August 2008 - (Free Research) Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. (PODCAST) VIEW ABSTRACT | GO TO PODCAST ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast by SearchCIO.com  August 2008 - (Free Research) Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. (PODCAST) VIEW ABSTRACT | GO TO PODCAST ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast by SearchCIO.com  August 2008 - (Free Research) Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. (PODCAST) VIEW ABSTRACT | GO TO PODCAST ITIL v3 Core Practice Book 4: Service Operation Expert Podcast by SearchCIO.com  August 2008 - (Free Research) Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. (PODCAST) VIEW ABSTRACT | GO TO PODCAST ITIL v3 Core Practice Book 3: Service Transition Expert Podcast by SearchCIO.com  August 2008 - (Free Research) Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. (PODCAST) VIEW ABSTRACT | GO TO PODCAST 1 - 25 of 204   |   <<   <   1 2 3 4 5  of 9    >   >>

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